Grovara Is Transforming Global Trade With a Game Changing B2B Marketplace
Abu Kamara is the CEO and co-founder of Grovara, the first B2B global marketplace to connect food and beverage brands with international retailers.
To date, Grovara has raised $8.75 million on its quest to transform global trade.
In this episode, Abu shares:
- The current state of global trade and US exports.
- The current export process and how Grovara is disrupting it.
- How they have raised over $8.7 million to date and what the fundraising process has been like.
- Why he has been intentional about creating a diverse team.
- Advice for brands that intend to expand into international stores.
- Building an innovation center in Sierre Leone and mentoring the next generation of young entrepreneurs.
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Black Owned Customer Service Platform Chatdesk Raises $7 Million to Support E-commerce Brands
Chatdesk is a Black-owned customer service platform that helps companies deliver better customer service with messaging and analytics.
Founded in 2018 by Andrew Olaleye and Aneto Okonkwo, Chatdesk aims to bridge the gap between customers and companies.
While most people believe that Artificial Intelligence will eventually replace jobs that are done by people today, Chatdesk helps create job opportunities for the “Superfans” of eCommerce brands while leveraging machine learning to enable brands to deliver best-in-class support.
The New York-based startup recently raised $7 million in a round led by Cultivation Capital, with participation from Harlem Capital, Serena Ventures, Menlo Ventures, Stormbreaker Ventures, and Fika Ventures.
This funding will enable Chatdesk to help more brands scale their customer service 24/7 and drive sales on Facebook, Instagram, TikTok.
Leading up to the fundraise, Chatdesk saw revenue growth of 300% year-over-year driven by a sharp increase in the volume of customer service tickets for e-commerce brands.
As the COVID-19 pandemic increased both the need for customer support and demand for remote work, Chatdesk has accumulated a waitlist of 5,000+ people that are excited to become customer support Superfans for the brands on the platform.
“We’re grateful to our customers and will use the new funds to grow our team, help more brands and create even more jobs,” says Aneto.
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Saltbox Raises $10.6 Million To Provide E-Commerce Businesses With Logistics Support
The pandemic has accelerated the growth of the global e-commerce industry. Not only are more people shopping online than ever before, more people are also starting online businesses. According to Shopify, one of the largest digital retail platforms, online store creation on its platform rose 79% in 2020 over 2019.
Saltbox is an Atlanta-based “co-warehousing” startup that provides space for small businesses and e-commerce merchants to operate as well as store and ship goods, all under one roof.
Saltbox has private “warehouse suites”, loading dock access, a self-service packing center, warehouse equipment for use, a photography stage, and more, all specifically geared toward e-commerce and retail entrepreneurs.
The startup was founded on the premise that the need for “co-warehousing and SMB-centric logistics enablement solutions” has become a major problem for many new businesses that rely on online retail platforms to sell their goods.
Many of those companies are limited to self-storage and mini-warehouse facilities for storing their inventory, which can be expensive and inconvenient, noted Saltbox CEO, Tyler Scriven.
Their Atlanta location opened in November 2019 and has 27,000 square feet of space, all of which is full, according to Scriven.
Recently, Saltbox raised a $10.6M Series A round to accelerate its expansion across the United States. They also recently opened a 66,000-square-foot warehouse near Dallas. The Dallas area location marks the first expansion for the company outside Atlanta since it launched in 2019. They plan to expand into Denver, Seattle, and Los Angeles next.
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